Recent News

Issue Alert Notification

Dear Customer,

Traka would like to make you aware of the following issue.

- Issue Overview

An issue has been identified on Traka Touch v3.0.2 and beyond, whereby under certain conditions, the SQLite database can error and lock the Traka Touch device after a successful database backup.

This results in the unit requiring a manual restart before the system will revert to normal operation.

- What is affected?

This will only affect customers with...

Dear valued customers,

Traka has been made aware of a publicly disclosed vulnerability (CVE-2021-44228) related to Apache Log4j disclosed on 9-December-2021. After investigation, Traka can confirm that all TRAKA products and solutions do not use the Java framework and so do not use Log4j.

There is NO action to be taken for any customers using Traka's products and solutions.

To download and review the official Traka PSA regarding Apache Log4j (CVE-2021-44228) vulnerability, click...

Some customers using Traka32 may begin to experience a notification for each user that their credential is going to expire soon. This notification is due to the default Expiry Dates for users in previous version of Traka32 was set to 1 June 2020.

The Traka32 software does not have a simple way of updating all of (or a select number) of users Permit Expiry Date. There are then two options for customers that are required to make this update to their users in Traka32:

- Update each user...